The platform

Everything behind the reply.

Exabloom answers from your own knowledge, moves every lead forward, and sharpens with each conversation. Here’s the full toolkit that makes that hold up — nothing hidden.

Where the value lives

The capabilities that carry the weight.

Knowledge Hub

Train the AI on everything your business knows

One organised library of FAQs and documents powers every reply. Edit it once — every agent updates instantly.

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FAQs 24Documents 8
Search FAQs across all folders…
Pricing & Fees6 FAQs
How much does P3 Math cost?
Class Schedules5 FAQs
Refunds & Returns4 FAQs
Source Transparency

Every reply comes with its receipts

See exactly which FAQs and documents the AI drew from before it answered — ranked by relevance, one click away. No black box.

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Can I still get a refund if I cancel?

Yes — a full refund if you cancel at least 7 days before the term starts. After that, we credit it to your next term.

3 sources
Sources for this reply
What is your refund policy?
How do I reschedule a class?
term-schedule.pdfchunk
AI Self-Learning Loop

It gets sharper every single day

Your team rates each reply with one tap. A thumbs-down asks why — and that lesson feeds straight back in, so today’s mistake is tomorrow’s correct answer.

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AI Agent
P5 Science meets Mondays 4pm at our Tampines centre.
Flagged
What went wrong? *
HallucinationWrong toneMissed context
AI will turn this into structured feedback.
Workflow Builder

Turn every reply into the next step

A visual builder that qualifies, branches and follows up on its own — on every yes, every no, every “maybe later.” Set it once; your team never thinks about it again.

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Trigger
Contact replied
AI Agent
If / else
Interested
Else
Leads Management

Every lead fills itself in

As the AI chats, each lead records itself — details, stage, owner, your own custom fields — so your staff never type a row by hand. One click reopens the whole thread.

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Leads· New enquiries Filter Fields
LeadStageOwner
Priya Menon
+65 8123 4567
Qualified
SL
Daniel Tan
+65 9012 3456
Trial booked
SL
Aisha Rahman
+65 8890 1122
Following up
JW
Learned Q&As

Your Knowledge Hub writes its own FAQs

Exabloom spots the questions customers keep asking that it can’t answer yet, drafts the FAQ from how your team already replied, and queues it for one-click approval.

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Suggestions3
Is there parking at your centres?
11 customers 2 workspaces93% confidence
Drafted from team replies
Yes — both outlets have parking nearby. Tampines has a covered carpark in the building; Bukit Timah has open-air lots out front.
Dismiss Accept
Coming Soon
The full toolkit

And everything else it does.

Understands every message

Never misses a question

Surfaced questions

Every question the AI couldn’t answer is flagged for your team, so nothing slips through.

Multiple locations

A workspace per outlet, with one brand-wide view across all of them.

Meets customers anywhere

Website chat widget

Drop the same AI onto your website with a single snippet.

WhatsApp Widget

Send website visitors straight into a WhatsApp chat — the channel they already live in.

AI Agent Builder

Shape its persona, tone and guardrails — no code required.

Runs with control

Flexible analytics

Volume, stages, conversion — build the view that shows what’s actually working.

Audit logs

Every change on the record: who did what, and when.

Roles & permissions

The right level of access for every teammate.

See it run on your own conversations.

Setup takes less than 24 hours. We’ll wire it up to your WhatsApp and show you the first week of replies for free.