Multilingual Web Chat

Your website chat, fluent in every market.

A large share of your visitors ask in Bahasa, Thai or Vietnamese — and an English-only widget loses them at hello. Exabloom's AI detects each visitor's language and answers in it, from a knowledge base you own, then turns the chat into a structured, routed lead.

yoursite.com
Web Assistant
Online
Detected · Bahasa
Halo 👋 apakah tersedia di Surabaya?
Halo! 👋 Ya, kami melayani Surabaya. Paket mulai Rp149rb/bulan — sudah termasuk onboarding.
Boleh saya tahu nama & nomor WhatsApp Anda untuk menjadwalkan konsultasi? 😊
Budi Santoso — +62 812-3456-7890
Konsultasi terjadwal
Kamis, 14:00 · Budi Santoso
Powered byExabloom
The problem

A visitor who asks in their language and gets answered in yours, leaves.

You spend to bring visitors from across your markets — and many of them arrive speaking Bahasa, Thai or Vietnamese. An English-only chatbot meets them with “sorry, I can only assist in English” at the exact moment they're deciding whether to trust you. Most won't ask again in a language that isn't theirs.

  • Non-English visitors hit a wall at hello — the moment trust is won or lost.
  • Content you've loaded comes back as inaccurate or awkward answers.
  • Chats stay anonymous — they never become leads you can filter and follow up.
With Exabloom
0
leads lost at “English only”

Every visitor is greeted and answered in the language they typed — a native first impression in every market, around the clock.

How it works

No new habits. It just runs.

1

It greets them in their own language

The AI detects the language a visitor types — Bahasa, Thai, Vietnamese, English and more — and answers in it instantly. The first impression matches the markets you've worked to win, with no “English only” wall.

One widget · every language it's asked in
🇮🇩Bahasa IndonesiaDetected
Apakah tersedia di Surabaya?
Ya, kami melayani Surabaya 😊
🇹🇭ไทยDetected
ใช้ได้ที่กรุงเทพไหมคะ
ได้ค่ะ เราให้บริการในกรุงเทพ 😊
🇻🇳Tiếng ViệtDetected
Có ở Hà Nội không?
Có ạ, chúng tôi có mặt tại Hà Nội 😊

The AI detects the language each visitor types and answers in it — instantly, around the clock. No more “sorry, English only.”

2

Answered from a knowledge base you own — maintained once

You curate the answers in one English source. The AI retrieves across your whole knowledge base, composes one coherent reply grounded in it — never invented — and serves it in each visitor's language. Update pricing or a policy once, and every language picks it up instantly.

Maintain one English source · served live in every language
Knowledge Hub
You edit one source
EN
Is the service available in Surabaya?

Yes — we operate across Surabaya. Plans start at Rp149k/month, onboarding included.

Edit it once — every language updates instantly
🇮🇩Bahasa Indonesiaserved live

Ya — tersedia di Surabaya. Paket mulai Rp149rb/bulan, termasuk onboarding.

🇹🇭ไทยserved live

ใช่ — ให้บริการในสุราบายา เริ่มต้น Rp149k/เดือน รวมการเริ่มต้นใช้งาน

🇻🇳Tiếng Việtserved live

Có — chúng tôi có mặt tại Surabaya. Gói từ Rp149k/tháng, đã gồm hướng dẫn.

No re-publishing, no per-language upkeep — your team maintains one English base and the AI serves it accurately in each visitor's language.

3

An anonymous visitor becomes a routed lead

After answering, the AI captures who they are — name and contact — guides them to a consultation slot, and writes everything to a clean lead record as structured fields. Because the source and language are captured too, each lead is routed to a consultant who speaks it.

9:02 PM · an anonymous chat becomes a routed lead
B
Budi Santoso
Lead · website chat
Booked
Auto-filled from the chat — no manual entry
Contact
NameBudi Santoso
WhatsApp+62 812-3456-7890
Language🇮🇩 Bahasa Indonesia
Lead
SourceWebsite chat · Indonesia
InterestAvailability — Surabaya
StatusConsultation booked
Routed to
Sarah · Bahasa-speaking consultant

Even if they don't book today, you keep the contact — and because the source and language are captured, the lead lands with someone who already speaks their language.

Get started

See it run on your own leads.

Setup takes less than 24 hours. We'll put the AI agent live on your website chat — fluent in every language your visitors speak — and show you the first week of replies for free.