A visual builder that turns “what should we say next?” into a flow your team never has to think about again. Branch on every yes, every no, every “maybe later.” Build it once. It runs forever.
The customer says “maybe later.” The chatbot says “sorry, I didn’t understand.” The opportunity dies on the spot.
Start with what happens: a new message, a keyword, a lead-stage change, a scheduled time, even a manual button. You decide what fires the flow.
The AI asks a question. The customer answers. The flow branches on the reply — yes, no, maybe later, anything else. Wait, delay, loop, or escalate as you need.
Notify a rep, tag the contact, update a field, send a template, fire a webhook, hand off to a human. Stack actions however the campaign demands.
Drag-and-drop for the simple flows. Conditions, delays, webhooks, and versioning for the day you need to build something serious.
Drag a trigger. Drop a branch. Connect actions. The whole campaign sits on one page — readable by anyone on your team, editable by anyone with permission. No JSON, no YAML, no tribal knowledge.
Drop an “AI Asks” node into any flow. It writes the question, interprets the reply, and branches on the meaning — not the exact words. So “yeah sure” and “ok lah” and “sounds good” all land in the right branch.
Wait 7 days. Send only if the lead is still cold. Loop until they reply or hit a 14-day timeout. Branch on tags, custom fields, lead stage, even business_status. Compose them however the campaign needs.
Fire a webhook into your CRM. Pull a record back into the flow. Trigger a Zapier action. Workflows aren’t islands — they’re the glue between WhatsApp and every other system you already run.
Edit a live workflow without taking it down. Publish when you’re ready. Roll back to any previous version with one click. Make confident changes without holding your breath.
Every run leaves a trail: which trigger fired, which branch it took, which messages went out, where it stopped. Debug a campaign in minutes, not hours. Train a new ops hire by walking the trace.
Capture → qualify → route. The AI asks the right questions, builds a profile across replies, tags the lead, and pings the right rep — without a form in sight.
Send a check-in to leads who've gone quiet for 14 days. Auto-promote the ones who say 'still interested.' Drop the rest. Wake up the waitlist while you sleep.
A new sign-up? Trigger a 5-day welcome flow. Drip the value, ask for what you need, hand off when the customer's ready. Same flow for every new customer; never copy-pasted.
Promotion launch? Send to a tagged segment, branch on reply, auto-book interested customers, snooze the unsure ones. One workflow handles 5,000 conversations without a human bottleneck.
Trigger a workflow from a CRM change. Notify a rep on Slack via webhook. Update a custom field after a customer says 'yes.' Workflows aren't just for customer messages — they're for your team's plumbing too.
If you can draw it as a flowchart — questions, conditions, follow-ups, handoffs — you can build it in the workflow canvas. The ceiling is what you can picture, not what we built in.
What teams want to know before letting workflows run their customer conversations.
No. The whole builder is drag-and-drop — triggers, branches, actions, AI nodes. If you can sketch a flow on a whiteboard, you can build it in the canvas. Most customers ship their first production workflow in under an hour. For the rare advanced piece (custom webhooks, complex conditions), we'll help you in onboarding.
Still have a question?
Ask us on WhatsApp →We’ll wire up your WhatsApp, build your first three flows with you, and walk you through the canvas — in your onboarding call. Setup takes less than 24 hours.
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