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Measure & growAdmin only7 min read

Custom analytics dashboards

When the standard dashboard doesn’t answer your exact question, build your own. Custom analytics lets you assemble dashboards of widgets — each a metric, sliced by a dimension, drawn as the chart you choose — over any date range.
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The 60-second version

A dashboard is a grid of widgets you arrange yourself. Each widget answers one question — “leads by stage”, “messages by channel” — and you can keep as many dashboards as you need.

Leads by stage
+12%
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A widget: a metric (leads), sliced by a dimension (stage), drawn as a bar chart, with a comparison badge vs the previous period.

vs the standard dashboard

The built-in Analytics page answers the common questions out of the box. Reach for custom analytics when you want a specific cut the standard view doesn’t offer — your own metrics, your own groupings, laid out your way.

Good to know
If the standard dashboard already shows what you need, stick with it — custom analytics is for the questions it doesn’t cover.

Anatomy of a widget

  • Metric — the number you’re measuring (e.g. count of leads).
  • Dimensions — how to slice that number (by stage, by source, over time).
  • Filters — limit which records are counted before slicing.
  • Chart type — how to draw it:
Bar
Stacked bar
Pie
Table

Build a dashboard

  • Create a dashboard and give it a name ().
  • Add a widget: choose its metric, dimensions & filters and a chart type, then save it.
  • Drag widgets to arrange the grid, and set the date range for the whole board.

Good to know & pitfalls

  • Start from the metric. Every widget begins with what you’re counting; the dimension then slices it and the chart type just decides how it’s drawn.
  • Dimensions group; filters narrow. Use a dimension to split a number (by stage, by source); use a filter to restrict which records are counted at all.
  • The date range is dashboard-wide. Change the range once and every widget recalculates for that period, with a comparison badge against the previous one.
  • Build several dashboards. Keep a sales board, a marketing board, and so on — each a focused set of widgets rather than one crowded page.

Need a hand?

Our Singapore-based team is one message away — happy to help you get set up.