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The 60-second version
The website chat widget is a floating WhatsApp button for your site. Visitors tap it, a greeting invites them in, and they’re straight into a WhatsApp chat with you — which arrives in your Inbox like every other conversation.
Hi there! 👋 Got a question about our classes? Chat with us on WhatsApp.
Set up the widget
From Website Chat Widget in the admin area, edit the widget across a few simple settings.
- Welcome messages — the greeting that appears to draw visitors in.
- Visibility rules — where and when the widget shows up.
- Preview — see the launcher and greeting exactly as visitors will, as you edit.
Add it to your site
When it looks right, grab the embed code and paste the snippet into your website (or hand it to whoever manages the site). That’s the only code step — the widget appears once it’s live.
Tip
Because the snippet just loads your widget, you can change the greeting or visibility rules later and the live site updates — no need to touch the code again.
Good to know & pitfalls
- It opens a real WhatsApp chat. A visitor who taps the widget lands in WhatsApp with you — and that conversation shows up in your Inbox like any other.
- Welcome messages set the tone. The greeting that pops up is your hook — keep it short and inviting.
- Visibility rules control where it shows. Decide which pages (or conditions) display the widget so it appears where it helps, not everywhere.
- Preview before you ship. The live preview shows exactly how the launcher and greeting will look — check it before copying the embed code.
- Install once, edit anytime. The embed snippet goes on your site once; later tweaks to messages or rules take effect without re-pasting the code.
Need a hand?
Our Singapore-based team is one message away — happy to help you get set up.