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The 60-second version
The audit log is a running record of changes. Each entry captures three things: who, what (a create, update, or delete), and when — plus, for edits, the before-and-after values.
CreateUpdateDelete
Two ways to look
- The Audit Logs page (Settings) — every change across the workspace, in one filterable list.
- Activity history on a record — open a contact or lead and see just that record’s change history in a side drawer.
Reading an entry
An entry tells you the actor, the action, the record affected, and the time. For an Update, it lists each changed field with its old and new value.
Aisha updated a contact
Today, 3:42 PM · Mei Ling
Stage
EnquiryTrial booked
Tags
—vip
Narrow it down
On the Audit Logs page, filters help you find the change you’re after.
- Actor — limit to a particular person (or the system).
- Entity — pick the type (contact, lead…) and even a specific record.
- Action & date — narrow to creates, updates, or deletes within a time window.
Good to know & pitfalls
- The log answers “who changed this?” Every entry pins an action to a person and a time — invaluable when a record looks different from how you left it.
- Updates show before and after. For an edit, you see the old value and the new one side by side, field by field.
- Two entry points, same data. The global log is for sweeping across everything; the per-record history is for one contact or lead in front of you.
- It’s a read-only record. The audit log reports what happened — it isn’t a way to undo a change. To revert, make the edit yourself.
- An admin view. The full audit log lives in Settings and is intended for admins keeping an eye on the workspace.
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Our Singapore-based team is one message away — happy to help you get set up.