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Customising your workspaceAdmin only6 min read

Audit log & activity history

See who did what, and when. The audit log records every create, update, and delete across your records — so you can answer “why does this look different?” without guesswork.
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The 60-second version

The audit log is a running record of changes. Each entry captures three things: who, what (a create, update, or delete), and when — plus, for edits, the before-and-after values.

CreateUpdateDelete

Two ways to look

  • The Audit Logs page (Settings) — every change across the workspace, in one filterable list.
  • Activity history on a record — open a contact or lead and see just that record’s change history in a side drawer.

Reading an entry

An entry tells you the actor, the action, the record affected, and the time. For an Update, it lists each changed field with its old and new value.

Aisha updated a contact
Today, 3:42 PM · Mei Ling
Stage
EnquiryTrial booked
Tags
vip
An update entry: who made the change, when, and exactly which fields moved from what to what.

Narrow it down

On the Audit Logs page, filters help you find the change you’re after.

  • Actor — limit to a particular person (or the system).
  • Entity — pick the type (contact, lead…) and even a specific record.
  • Action & date — narrow to creates, updates, or deletes within a time window.

Good to know & pitfalls

  • The log answers “who changed this?” Every entry pins an action to a person and a time — invaluable when a record looks different from how you left it.
  • Updates show before and after. For an edit, you see the old value and the new one side by side, field by field.
  • Two entry points, same data. The global log is for sweeping across everything; the per-record history is for one contact or lead in front of you.
  • It’s a read-only record. The audit log reports what happened — it isn’t a way to undo a change. To revert, make the edit yourself.
  • An admin view. The full audit log lives in Settings and is intended for admins keeping an eye on the workspace.

Need a hand?

Our Singapore-based team is one message away — happy to help you get set up.